1. Agreement to these Terms
These Terms of Service are an agreement between you and Blender Digital LLC ("Blender Digital," "we," "us," or "our"). By accessing our website, using our tools, submitting information, booking a call, or purchasing services, you agree to these Terms. You must be at least 18 years old to use the website or services.
2. Our services
Blender Digital provides restaurant marketing, advisory, analytics, and online-ordering platform management. Services may involve DoorDash, Uber Eats, Grubhub, Toast, direct ordering systems, catering platforms, advertising accounts, promotions, menu and storefront optimization, review management, reporting, and related work. The exact scope, timing, price, and responsibilities for paid services are set out in the applicable proposal, statement of work, invoice, or signed client agreement.
3. Client agreements control
If these Terms conflict with a separately signed agreement between Blender Digital and a client, the signed agreement controls for that engagement.
4. Accounts, access, and client responsibilities
Clients are responsible for providing timely, accurate information and authorized access to relevant restaurant, ordering, advertising, analytics, and communication accounts. Clients retain ownership of their accounts and remain responsible for restaurant operations, pricing, food quality, fulfillment, staffing, regulatory compliance, and approval of material business decisions.
5. Third-party platforms
Blender Digital is independent from DoorDash, Uber Eats, Grubhub, Toast, Stripe, Google, Microsoft, Calendly, Jotform, and other third-party providers. We do not control their algorithms, fees, policies, outages, account suspensions, reporting accuracy, feature availability, or business decisions. Platform changes may affect timing and results.
6. Fees and payment
Payments may be made through Stripe, ACH, invoice, or another agreed method. Fees and payment schedules are described in the applicable client agreement or invoice. Unless a written agreement states otherwise, invoices are due when stated and the client is responsible for authorized charges and applicable taxes.
7. Cancellations and refunds
Because Blender Digital provides time-based professional services and begins allocating strategy, labor, and account-management resources after engagement, fees are non-refundable once the applicable service period or work has begun, except where a written client agreement expressly states otherwise. Cancellation and renewal terms are governed by the applicable client agreement.
8. Results and estimates
We do not guarantee a specific revenue, profit, order-volume, ranking, advertising, or platform outcome. Examples, projections, calculators, benchmarks, case studies, and audit findings are informational estimates based on assumptions and past performance. Actual results depend on market demand, operations, pricing, ratings, competition, platform behavior, budgets, implementation, and other factors outside our control.
9. Website tools
Our calculators, audits, templates, and educational materials are provided for general informational purposes. They are not legal, tax, accounting, or financial advice. You are responsible for validating inputs and making your own business decisions.
10. Intellectual property
The website, tools, methodology, designs, written materials, and other Blender Digital content are owned by or licensed to Blender Digital and may not be copied, republished, sold, reverse engineered, or used to create a competing product without written permission. Clients retain ownership of materials they provide. Deliverable ownership, licenses, and usage rights may be further addressed in a client agreement.
11. Acceptable use
You may not misuse the website, interfere with its operation, attempt unauthorized access, submit unlawful or deceptive information, scrape or reproduce substantial portions of our content, or use our services to violate platform rules or applicable law.
12. Confidentiality and data
We may access and retain operational and performance data as reasonably necessary to provide services, prepare analysis, improve our methods, maintain business records, and create aggregated or anonymized benchmarks. We will not publicly identify a client through names, logos, account screenshots, or identifiable case studies without authorization or a right granted in the applicable client agreement.
13. Disclaimers and limitation of liability
The website and free tools are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Blender Digital disclaims implied warranties and is not liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages arising from the website, tools, third-party platforms, or services. To the fullest extent permitted by law, Blender Digital's aggregate liability relating to paid services will not exceed the amount paid by the client to Blender Digital for the affected service during the three months preceding the event giving rise to the claim.
14. Indemnification
You agree to indemnify and hold Blender Digital harmless from claims arising from information or materials you provide, your restaurant operations, your violation of law or third-party rights, or your misuse of the website or services, except to the extent caused by Blender Digital's willful misconduct.
15. Governing law
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles. Unless a separate written agreement provides otherwise, disputes must be brought in the applicable state courts located in Monmouth County, New Jersey, or the federal courts serving the District of New Jersey. Mandatory rights that cannot legally be waived remain unaffected.
16. Changes and contact
We may update these Terms from time to time by posting a revised effective date. Questions may be sent to hello@blenderdigital.co.